Corey Zeigler, CIO, Fort Drum Regional Health Planning Organization, Chapter 3

The two biggest keys to surviving in today’s complex environment? Getting actionable data into the hands of decision makers and building strong relationships with other organizations, says CIO Corey Zeigler.

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Denni McColm, CIO, Citizens Memorial Healthcare, Chapter 3

It wasn’t a vendor solution that helped improve processes at Citizens Memorial, but an initiative that starts with a series of questions, says CIO Denni McColm, who talks about how she works to foster innovation.

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Michael Martz, CIO, Ohio Valley Health Services, Chapter 3

If CIOs want to move past the stereotype of “data plumber,” you must “make sure you’re recognized first as an executive, and second as someone who happens to run IT,” says Michael Martz, who offers insights on how to do that.

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Rhonda Jorden, Vice Chancellor for IT & CIO, UAMS, Chapter 2

For Rhonda Jorden, the best preparation for the CIO role was to serve in multiple IT director positions, which helped her to develop relationships and build experience with project management.

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The Question You Can’t Ask

There are questions that simply scratch the surface, and there are those that dig deeper and can reveal insightful information about who someone really is. Make sure you’re asking the right ones, says Kate Huvane Gamble.

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