George Hickman, EVP & CIO, Albany Medical Center, Chapter 3

George 'Buddy' Hickman, EVP/CIO, Albany Medical Center

Prioritization challenges — “I use a Ouija board most days.”
Medicaid reform, MU & expansion
Early career influencers
12 years in consulting — “It made me a better CIO in the long run.”
“Henry Kissinger skills”
Pride in Albany’s progress

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Joe Bengfort, CIO, UCSF Medical Center and Campus, Chapter 3

Joe Bengfort, CIO, UCSF Medical Center and Campus

Keys to change management — “Move swiftly.”
“Transparency has everything to do with trust.”
Working with Ross Perot
From consultant to CIO — “It scared the hell out of me.”
“High stakes” at UCSF
Evolving CIO role — “The infrastructure aspect has to be automatic.”

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Gary Barnes, CIO, Medical Center Health System, Chapter 2

Gary Barnes, CIO, Medical Center Health System

Recruiting volunteers to drive portal usage
Restructured capital project committee — “That has been a tremendous improvement.”
Assessing change readiness
From IBM to CIO
Evolution of the role — “It wasn’t the CIO position it is today.”

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Dealing With The Expected

Kate Huvane Gamble, Managing Editor, hsCIO.com

When I’m conducting an interview, there are few things I always want to happen. I want the person to become comfortable enough with me to open up, and I want to learn something new. One thing that always helps move that along is when the subject and I have a shared interest. It doesn’t have […]

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Kristin Darby, CIO, Cancer Treatment Centers of America, Chapter 3

Kristin Darby, CIO, Cancer Treatment Centers of America

Rounding checklists
Going through a “surprise” acquisition by Tenet
12 years with Fresenius — “I was able to dive very deep and understand that disease.”
A portfolio of innovation
From Boston to Arizona
Work-life balance with 2 young children — “It’s a very supportive environment”

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