The Question You Can’t Ask

There are questions that simply scratch the surface, and there are those that dig deeper and can reveal insightful information about who someone really is. Make sure you’re asking the right ones, says Kate Huvane Gamble.

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Don Reichert, VP & CIO, The MetroHealth System, Chapter 3

The key to a strong relationship with your vendor is actually quite simple, according to CIO Don Reichert: both parties must be open and transparent, and all egos must be checked at the door.

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Edens Named VP of Education Services At CHIME

In keeping with its focus on continued professional development, CHIME has named Adrienne Edens, former CIO at Sutter Health Valley Area, as vice president of education services.

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Jennifer Greenman, VP of IT & CIO, Moffitt Cancer Center, Chapter 3

Competing for IT talent
Coming to Moffitt as applications director
Succeeding Mark Hulse — “It was an ideal situation.”
The CIO learning curve
Strong leadership — “It has been essential for my own success.”
An environment of trust

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Kathy Ross, VP & CIO, Sacred Heart Health System and Providence Hospital, Chapter 3

Using care navigators to engage patients
20 years of dramatic change — “IT is constantly changing.”
Previous CIO role at Beaufort Memorial
Her leadership style: “I give them guidance, but there’s no micromanaging.”
A responsibility to mentor
Advice for CIOs: Don’t be afraid

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