Providing better care for high-risk patients can’t happen until those individuals are properly identified, which ConcertoHealth is able to do using an algorithm, says CIO Sampath Narayanan.
The opportunity show that an organization can flourish with the right technology, vision, and strategic plan, all while providing “essential services,” was too good for CIO Jennifer D’Angelo to pass up.
Perhaps the toughest part of a merger is getting separate organizations to act as one. But it can be done if leadership follows a few simple tenets – starting with communication, says Scott Vachon.
Using embedded care managers can result in higher patient satisfaction and decreased readmissions, but perhaps most importantly, it can “extend the reach of providers,” says Terri Steinberg.
Patients and their families shouldn’t have to move mountains and pray for miracles to access medical records or request a referral. But unfortunately, it’s precisely what needs to happen, according to one parent.