Cletis Earle, VP & CIO, St. Luke’s Cornwall Hospital, Chapter 2

Cletis Earle, VP & CIO, St. Luke's Cornwall Hospital

Consistent voice with community docs – “We all say the same thing.”
Patient alerts — “They’re starting to see the benefits.”
Building excitement around data analytics
Hudson Valley’s core initiative
Getting innovative with bus routes
Breaking down silos
“It’s trying to figure out, what can we do next?”


Kyle Johnson, SVP & CIO, Eastern Maine Healthcare, Chapter 2

Kyle Johnson, SVP & CIO, Eastern Maine HealthCare

New roles: CQO & VP of patient engagement
Leveraging her past experience with population health
“New leadership can have a big impact.”
BI steering committee
Talking data with Gartner
Geisinger’s employee health plan
Homegrown umbrella portal


Patient Experience: What Exactly Needs to Change?

Paul Roemer, VP of Patient Access, Clinovations

There are around 4.1 million hotel rooms in the US. People who study obscure facts recommend that pillows be replaced every two months. If we assume that each hotel room has four pillows, the hospitality industry should replace about 100 million pillows a year. I travel a fair amount, and I have yet to see […]


Ken Gilles, Associate CIO, Essentia Health, Chapter 2

Ken Gilles, CIO, West Region, and Associate Corporate CIO, Essentia Health

Making “big leaps” in telehealth
Pioneer ACO
‘Epic First’ strategy
Focus on analytics — “You have to be able to measure to improve.”
Leveraging data to prevent leakage
The tipping point of software development
Fostering innovation — ‘We can help you.’


Eric Yablonka, VP & CIO, University of Chicago Medicine, Chapter 1

Eric Yablonka, VP & CIO, University of Chicago Medicine

About University of Chicago Medicine
Phoenix Project: multi-year Epic implementation
Phased approach vs big bang
“You’re often stuck in a hybrid environment between systems.”
Focus on optimization
Closed staff model
Bench to bedside research: “It really is a team sport.”