When you enter an organization that’s been through tumultuous times, sometimes the best approach isn’t to focus on change, but rather, stabilization, says CIO Randy McCleese.
Despite advances in technology, perioperative care is still fragmented and variable, says Dr. Zeev Kain, who believes a “highly collaborate” integrated care model can help move the needle.
Having a model that includes both a care delivery system and a health plan not only benefits patients, it also offers vendors a unique partnership opportunity, says CIO Jeff Brown.
It’s always a good sign when an upgrade is uneventful, says CIO Sue Schade, who discusses the critical steps her team took on both the vendor and clients sides to ensure a successful go-live.
At Citizens Memorial, the key to bringing independent practices into the system has been flexibility, says CIO Denni McColm, who says the decision to “meet physicians where they want to be met” has paid dividends.