Does The Patient Experience Last Only 4.5 Days?

Paul Roemer, CEO, Pale Rhino Consulting

The CEO of Texas Health Resources stated in the December 2013 issue of HealthLeaders Magazine that “hospitals are used to being accountable for about 4.5 days.” Four-and-a-half days represents the average length of stay for inpatients — I think the use of the word ‘inpatients’ could be considered redundant. Also in the article is the fact that Texas […]

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Don’t Go Incognito

Kate Huvane Gamble, Managing Editor, hsCIO.com

Unless you’ve been hiding under a rock for the past few weeks — or living in an alternate universe where cable TV and social media don’t exist — you know about the latest black eye on the face of the NFL, the nation’s most successful sports league. In late October, Jonathan Martin, offensive tackle for […]

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Waving Goodbye To The One That Got Away

Kate Huvane Gamble, Managing Editor, hsCIO.com

It wasn’t your ordinary day at the office. About 10 years ago, the editors at the publication where I worked had landed an interview with Dr. Sanjay Gupta. The neurosurgeon best known for his stints as medical correspondent on CNN, best-selling author, and former White House Fellow was going to grace the cover of our […]

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No One Ever Is To Blame

Kate Huvane Gamble, Managing Editor, hsCIO.com

It’s an image I can’t get out of my head. Last week, like millions of sports fans, I watched in shock as former New England Patriots tight end Aaron Hernandez faced his arraignment. Sadly, it was by no means the first time I’ve seen an athlete in handcuffs. But the sight of Hernandez standing there […]

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