Lisa Stump, SVP & Interim CIO, Yale New Haven Health System, Chapter 2

When it comes to areas like predictive analytics and security, the traditional health IT skills are no longer going to suffice, says Lisa Stump, who believes CIOs need to think out of the box.

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The Future Of Academic Medical Centers

How can academic medical centers survive in an environment when payment mechanisms are in a state of flux and consumers want lower costs and higher quality care? By forming partnerships, says David Chou.

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Joe Bengfort, CIO, UCSF Medical Center and Campus, Chapter 3

Keys to change management — “Move swiftly.”
“Transparency has everything to do with trust.”
Working with Ross Perot
From consultant to CIO — “It scared the hell out of me.”
“High stakes” at UCSF
Evolving CIO role — “The infrastructure aspect has to be automatic.”

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Randy Gaboriault, SVP & CIO, Christiana Care Health System, Chapter 1

About Christiana Care
Cerner as “core backbone on the inpatient side”
Migrating ambulatory onto one platform
Co-development to integrate Cerner & Soarian Financials
“It’s how you get data at the right place and the right time to create a richer patient experience.”
Delaware HIN — “It creates a platform to really start thinking about team-based care.”

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Mark Zirkelbach, CIO, Loma Linda University Medical Center, Chapter 1

About Loma Linda
Vision 2020 & the focus on wellness
IT planning for new hospitals
Post-implementation optimization
Going live with 5 hospitals in 1 day — “It was a lot of moving parts.”
“We knew it would be more difficult… but we decided it was the best thing.”
The slippery slope of configuration changes

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