Our Lean Journey, Part 2: Tackling IT Operations

When it was time to launch a formal process improvement initiative, systems infrastructure seemed a natural starting point. Computer servers, data storage and network all needed replacement or major upgrades, and had to be migrated to a new data center before kicking off the EMR implementation project, which required a modern infrastructure […]

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Starting A Lean IT Journey

“How did you get trained in Lean? Is it something you think a team should go through? What was different in the way you approached things back when I worked with you; you seemed fairly competent then?” My recent modernhealthcare.com post had piqued the interest of a colleague. This article is the first in a series […]

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