Although data suggest consumers have a greater thirst than ever to manage their care digitally, providers and payers remain focused on the wrong audience, says Paul Roemer.
Healthcare doesn’t need more big data, or a data warehouse. It needs a way to capture external data and marry it to internal data to shape and modify patient and consumer behavior, says Paul Roemer.
Until healthcare develops a tool that can aggregate, monitor, and assess patients’ data on a regular basis, population health and accountable care will remain pipe dreams, says Paul Roemer.
If an organization is doing so many things right but gets one very important thing wrong, it isn’t good at all. In fact, it’s very bad, says Paul Roemer.
If health systems really want to engage patients, they need to offer services when patients want them – not just when the office is open, says Paul Roemer.