If an organization is serious about transformation, the best way to enable that is by having a CIO and a chief digital officer working in conjunction, say Hillary Ross of Witt/Kieffer.
By collaborating with organizations that differ from your own in terms of size, scope and location, leaders create an opportunity not just to improve, but to truly innovate, says Tim Stettheimer.
In an industry where costs are skyrocketing and desired outcomes aren’t being achieved, fostering innovation isn’t just important – it’s vital to our survival, says Karen Murphy of Geisinger.
Although the industry has made great strides in terms of usability, a lot still needs to be done to ensure that technology is working for clinicians – and not the other way around, says CNIO Nancy Yates.
The most important takeaway from Amazon’s Prime Day debacle? If an organization is doings the right way – and making consumer experience a top priority – even a major glitch won’t bring it down, says Kate Huvane Gamble.