The answer to improving EHR usability isn’t more alerts, says CT Lin, who believes we need to focus instead on designing a smarter EHR that guides and nudges a physician’s behavior.
Although it encountered resistance at first, University of Colorado’s strategy to release Open Notes to patients has resulted in improved outcomes and increased patient satisfaction, says CMIO CT Lin.
Although most compare an EHR implementation process to a marathon, to those who are doing the hard work, it feels more like a long sprint, says CMIO CT Lin.
A patient’s social history has the potential to generate helpful clues about illness and, more importantly, turn them into people in the eyes of clinicians, says CMIO CT Lin, sharing a story from his early career.
Although it may go against your instincts, sometimes the best way to lead is to remove yourself from the details of the discussion and think about to shape it and guide it to a productive conclusion, says CT Lin.