It isn’t just the CIO who should be the driving force of digital transformation, says Brian Thomas, who believes it “has many motivations, and is the responsibility of many people,” from top to bottom.
Wearables offer enormous potential for improving outcomes, but obstacles exist that can prevent the critical step of integration with the EHR, says CIO Brian Thomas.
Through their ability to improve the consumer experience and help better manage health, wearables represent a critical transformation, says CIO Brian Thomas, and it’s just the beginning.
The success or failure of an organization has much more to do with the culture that is created than it does with the individual who’s been put in charge, says CIO Brian Thomas.
Customer service doesn’t happen in the boardroom or on a memo; it happens with the people who buy your products and services, says CIO Brian Thomas, who talks about a concept that’s becoming endangered.