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As a former health system CIO, John Glaser understands the challenges that today’s leaders face. And it’s that experience that has helped guide him in his current role of CEO of Siemens Health Services, as the company works to grow its core products while developing an ambulatory solution to meet the evolving needs of care [...]
“Put it down, Tyler,” I say many times a day to our two-and-a-half year old, to which the boy often responds with a stare. “I’m serious,” I say, hoping that will drive the point home. As any viewer of Nanny 911 will tell you, consistency is the key to effective parenting — say what you [...]
Best practices in CIO onboarding
Why flexibility and customization have become dirty words
The importance of total leadership support
The Epic Way
Tapping Accenture and Cumberland for consulting help
“HHS will initiate a process to postpone the date by which certain health care entities have to comply with International Classification of Diseases, 10th Edition diagnosis and procedure codes (ICD-10),” according to a news release from the department. HHS will announce a new compliance date moving forward, it stated. “ICD-10 codes are important to many [...]
“I’m sorry, but I have to catch the bus so I can pick up my daughter,” said the sales rep. “Can we continue this tomorrow?” “Of course,” I said, laughing. “I guess you can see why I became a journalist.” I was vetting two “finalists” in the selection of a vendor for our company and, [...]
The state of Soarian Ambulatory
Getting away from the transaction-based model
The MobileMD acquisition
The NextGen relationship
The customer wish list (when to lead, when to follow)
Bringing a customer’s perspective to the vendor side
Identifying nurses with IT potential
Why nurses can make good CIOs
The Epic install — the planning stage
No upfront application customization — “We’re going as close to model as we can”
Enterprise rollouts at the departmental level — some tough conversations
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