We all know that consumer needs and wants are changing in our increasingly Uberized society. What many don’t know is that you don’t have to reinvent the wheel to keep users happy, says Anthony Guerra.
A good checklist is much more than a mere to-do list; it’s a learning system that helps us learn from past mistakes and move forward in a smarter, more efficient way, says Anthony Guerra.
Even your best and brightest are going to fall on their face now and then. A true leader knows how to put the situation into perspective and forgive, says Anthony Guerra, reflecting on an early fall of his own.
As advanced as technology has become, it’s still not a walk in the park for everyone, says Anthony Guerra, who calls on leaders to continue to push for better systems that will keep us all safer.