Integrity-based leadership may be something talked up in executive training sessions, but it’s put into practice by Curt Kwak, CIO of the Washington Region at Providence Health & Services. And the qualities of transparency, honesty and fairness which are so close to Kwak’s heart have come in handy as he says goodbye to incumbent vendors GE and McKesson and hello to Epic. Yes, Kwak’s going full-boat Epic in order to more closely integrate the core facility with local physicians. To learn more about his journey, healthsystemCIO.com editor Anthony Guerra recently caught up with the West Coast CIO.
Chapter 2
- Contract negotiation & vendor management
- Looking for win/wins
- “I’m not a fan of trying to get the highest percentage discount from a vendor — I think that’s wrong”
- “Sunsetting a clinical application takes just as long as implementing a new system”
- The Jack Welch Way – leaving some goodwill on the table
- Leadership development
- Lynn Vogel on governance
- What CIOs want from CEOs
- The importance of “compassion, integrity, respect and honesty”
- “Show by example; talk is cheap”
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