TEXT/PODCAST — KLAS Finds Hospitals/Vendors Face Mammoth CPOE Challenges

KLAS Clinical Research GM Jason Hess

KLAS Clinical Research GM Jason Hess

U.S. hospitals have “a long way to go” to reach the federal government’s proposed standard of entering at least 10 percent of orders electronically, according to the annual CPOE report from KLAS.

(CLICK HERE FOR A PODCAST INTERVIEW WITH KLAS GENERAL MANAGER OF CLINICAL RESEARCH AND REPORT AUTHOR JASON HESS )

Like its predecessors, the 2010 CPOE report features data gathered from almost every hospital in the United States (excluding military or Veterans Administration facilities) that was live with a commercial CPOE product through 2009. Titled CPOE: Traffic Jams on the Road to Meaningful Use, the report finds that only 14 percent of all U.S. hospitals have achieved the expected 10 percent CPOE level required for stage 1 of meaningful use.

Once again Cerner, Eclipsys and Epic continue to lead in CPOE adoption, according to KLAS. While Cerner has the most hospitals live with CPOE, Eclipsys and Epic boast the highest percentage of adoption among their respective customer bases. Further, client satisfaction at CPOE sites has remained relatively high for these vendors, KLAS found. The Eclipsys CPOE solution maintains the highest physician satisfaction rating of currently marketed products in the KLAS study, while both Cerner and Epic customers are shown to be more satisfied the more deeply they adopt CPOE.

CPOE Report - Chart 2_web

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According to the KLAS report, the McKesson and Meditech customer bases “face a more challenging road,” as many of those hospitals are deploying or planning to deploy significant technology upgrades to improve physician adoption. KLAS found that their clients need to roll out CPOE more than 30 times faster than they have in the past year if all are to achieve CPOE adoption before July 1, 2011. Still, both vendors did see a relatively significant increase in the number of live CPOE sites in 2009.

For its part, Siemens is gaining speed with its Soarian solution, stated KLAS. “Stuck” at just three CPOE sites since 2005, Siemens grew to 10 Soarian hospitals live with CPOE this year. Providers noted that Soarian CPOE “works but is still maturing.”

The roadblocks to achieving CPOE adoption are even more significant for smaller community hospitals under 200 beds, states KLAS. Less than 12 percent of community hospitals have adopted CPOE, and those who have done so show shallow adoption. “If all community hospitals were to implement CPOE in time for the earliest possible payment, more than eight of them would need to go live on CPOE every day from June 1, 2010, to July 1, 2011,” according to KLAS.

CPOE: Traffic Jams on the Road to Meaningful Use highlights CPOE solutions from Cerner, CPSI, Eclipsys, Epic, GE, Healthland, HMS, McKesson, MEDITECH, QuadraMed and Siemens.

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